Financial protection

Financial Protection

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

Customer Protection Guarantee

All your payments are made to Trust Client Account. Your money is not available for use by the Savvi Travel and is held in trust until payment is due to the operator. In the event of the failure of the agent, your money is secure in the separate Client Account and will be paid to the operator to ensure your holiday is unaffected. In the event of the failure of the package organiser your money is secured by law under the arrangements made by the organiser.

Savvi Travel will assist you to find suitable alternative travel arrangements or, if appropriate, to obtain a refund from the relevant protection fund 

Savvi Travel are protected by two trust accounts

Savvi Travel Oakham – The Global Travel Group

Savvi Travel Olney – The Global Travel Group

Savvi Travel Ampthill – Worldchoice

 Mini Plane

HOLIDAY ENQUIRIES

Start planning your trip

mini-phone

CALL US

Talk to our expert team

 Mini-phone-ring

REQUEST A CALL BACK

We’ll call when it’s good for you

 mini-contact-us

CONTACT US

Our locations

 WHY CHOOSE US?
  • Tailor-made for you
  • Free expert advice
  • 100% Financial protection
  • Award winning company
  • Great value in our price promise
  • Exclusive deals
  • Access to senior directors 24/7
OUR PRICE PROMISE

We want to be really clear about this. We offer amazing value for money. Tailor-made does not mean expensive, it simply means attention to every detail of your trip arranged by a true expert.

We do not make money by charging you more than the price you would get if you contacted the tour operators direct. Plus being a preferred partner in the UK, we have exclusive deals with some partners meaning it will cost less than booking direct.

So take advantage of our expertise. It doesn’t cost you a thing, and could even save you money.

FINANCIAL PROTECTION

All our holidays are 100% financially protected. Our ATOL bond protects all of our holidays booked in the UK with flights. Our Trust account protects you money  in the unlikely event that Savvi Travel or The Global Travel group become insolvent; your holiday will be refunded or you will be repatriated if already travelling or have flights with us.